LEGAL REFERENCE

fs18 par aapka niji maloomat mehfooz hai

Hamari privacy policy transparent hai: aapka account, aapka deposits aur aapka withdrawal history sirf aapki ijazat se share hote hain. Pakistan mein jo qanoon ijazat deta hai, hamari...

Account EncryptionLocal Payment PrivacyNo Third-Party Sharing

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Hamara policy jahan local qanoon ijazat deta hai

Jab aap fs18 par account banate ho, hum aapka naam, phone number, address aur banking details store karte hain—sirf aapke deposits verify karne aur withdrawals process karne ke liye. Aapka password encrypted rehta hai aur kisi third party ko nahi diya jata. JazzCash, Easypaisa, SadaPay aur Raast transactions hamari logs mein rehte hain, lekin transaction amounts chhod kar kuch aur data share

nahi hota. Agar aap account band karna chahte ho ya aapka data delete karana chahte ho, hamara support team 24 ghante mein respond karta hai. Pakistan ke ilaqon mein jo local regulations hain, hamara pura platform usi se comply karta hai.

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

HUME CONTACT KARO

Privacy ke sawaal ke liye aapke raasty

QAABIL E ETBAAR QADAM

Hamari privacy commitment ke alamaat

Data Encryption

Aapka pura connection SSL encryption ke zariye protected hai. Koi bahar wala aapke banking details nahi dekh sakta.

Local Compliance

Pakistan ke electronic transaction laws aur data protection frameworks ke sath hamara poora platform align hai.

Audit Trails

Har login, har deposit aur har withdrawal ka record hota hai. Agar suspicious activity ho, hum alert karte hain.

No Spam

Aapka email aur phone number sirf account notifications aur security alerts ke liye use hote hain—marketing spam nahi.

Withdrawal Verification

Jab aap paise nikalna chahte ho, hum aapka identity verify karte hain taake sirf aapka paise aapke account mein jayen.

Policy Updates

Agar hamara privacy policy badlay, hum pehle email bhejte hain aur aapko 30 din ka notice dete hain.

Hamara privacy dusre platforms se alag kyon hai

Local Payment Privacy

JazzCash, Easypaisa, SadaPay aur Raast transactions hamara internal system mein hote hain—kisi international gateway se nahi.

Urdu Support Pages

Hamara privacy policy urdu mein likha hua hai. English version bhi hai, lekin local language mein clear communicaton hamara priority hai.

Pakistan-First Design

Hamne platform us sochey ke sath banaya tha jahan Pakistani users apne local payments use kar sake aur simple rahe.

No Data Resale

Agar aapka account inactive ho jaaye, hum aapka data marketing firms ko nahi bechte—poora delete karte hain.

Transparent Logs

Aap apna account history kisi bhi time dekh sakte ho. Hamara logs fake ya edited nahi hote.

24/7 Urdu Support

Privacy aur security questions ka jawab hamara urdu-speaking team deta hai—koi offshore call centre nahi.

Fast Deletion

Agar aap apna account delete karna chahte ho, hum aapka personal data 7 din mein remove kar dete hain.

Aapko samajhne ke liye zaroori baatein

Account Protection

Password aur two-factor authentication hamara standard hai. Aapka account sirf aap se unlock hota hai.

Cookie Transparency

Hamara lobby tracking aur analytics cookies transparent hote hain. Aap settings se opt-out kar sakte ho.

Payment Gateway Security

JazzCash, Easypaisa, SadaPay aur Raast ke sath hamara connection PCI-DSS compliant hai.

Withdrawal Confidentiality

Jab aap paise nikalty ho, aapka banking details sirf clearing process ke liye use hote hain.

Device Fingerprinting

Hamne fraud detect karne ke liye device fingerprinting use karte hain—lekin aapka location data store nahi karte.

Breach Notification

Agar kisi wajah se security issue aaye, hum 24 ghanton mein notification dete hain.

Privacy ke bare mein aksar poochy jaane wale sawaal

Aapka password bcrypt encryption ke sath hash hota hai. Hamara team bhi aapka actual password nahi dekh sakta. Agar password bhool gaye, secure reset link email par aata hai.

Sirf payment gateway operator ko aapka transaction ID aur amount milta hai. Aapka full banking details hamari system mein encrypted rehte hain aur kisi se share nahi hote.

Nahi. Hamne signup par aapka physical address liya tha verification ke liye, lekin GPS ya location tracking nahi karte. App par sirf region-based restrictions (Pakistan vs bahar) check karte hain.

Hamara team immediately account freeze kar deta hai aur investigation shuru karta hai. Agar unauthorized withdrawal hua ho, hum reimbursement process shuru karte hain—aapko proof dena padta hai.

Hamara lobby cookies session tracking aur game preferences ke liye use hote hain. Marketing cookies hamara nahi hote. Aap browser settings se cookies manage kar sakte ho.

Aapka personal data 7 din mein delete ho jata hai. Transaction logs hamara financial records ke liye 3 saal tak rehte hain, lekin aapse linked nahi hote.

fs18 Pakistan mein operate karta hai aur Pakistan ke electronic transaction laws aur data protection rules follow karta hai. Supported ilaqon mein aapka account access hota hai.